Voice conversations reimagined
power of voice is in nextiva
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In today’s fast-paced business world, voice conversations remain indispensable. Experience the perfect fusion of reliability and modern innovation.
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About Ratel
Ratel Communications, with offices in Brunswick and Savannah, GA, is a trusted Nextiva partner delivering advanced business phone systems and communication solutions. We provide free bill reviews, on-site consultations, and flexible payment options to ensure you get the right Nextiva solution at the best price. With 38+ years of service excellence, Ratel is committed to fast estimates, reliable support, and communication systems that help your business thrive.
NEXTIVA
Stay Connected Anywhere
Desktop App
Start or continue the conversation right from your Mac or PC.
Browser-Based
Connect instantly from any web browser — no downloads or installs required.
Mobile App
Make and receive calls from your business number using your iPhone or Android.
Modern Phones
Blend the familiarity of desk phones with advanced voice features.
nextiva
Nextiva Voice is built for scale and designed to grow alongside your business – no matter what you need.
Enterprise ready, from day one.
Remote Managment
Edit permissions, users, call flows, you name it – all remotely.
Smart Call Routing
Use our easy, no-code system to quickly set up and change call paths.
Multi Location
The team presence indicator shows availability across locations.
Auto Attendant (IVR)
Create call menus to reach the right department or person every time.
We deliver 99.999% uptime so you’ll never
miss a beat with your customers.
99.999%
nextiva
Frequently Asked Questions
Can I use my existing business phone numbers?
Yes, you can use your existing business phone numbers through the process known as porting.
What is VoIP?
Voice over internet protocol (VoIP) is a technology used to engage in voice and video calls over an internet connection. A VoIP phone will offer more features than a regular landline.
How do I set up VoIP phone service?
Setting up a phone system for businesses is easy. After you sign up, you can begin calling with an app you download to your computer or cell phone. From there, you can customize calling features, such as call forwarding and auto attendants, from a simple online portal.
What's the difference between landlines and VoIP?
VoIP completes phone calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or expensive hardware.
Can VoIP work over Wi-Fi?
Yes. Unlike landlines, you can complete phone calls using your Wi-Fi router. Voice over Internet Protocol (Voice over IP) has error-checking into the core of every data packet. VoIP works over Wi-Fi on all your mobile devices like your laptop, tablet, or smartphone. You can take business phone calls anywhere.
Do I need a special phone to use VoIP?
To use Voice over IP, you need to have a phone capable of Voice over Internet Protocol (VoIP).
Does Nextiva offer monthly or annual plans?
Nextiva offers price plans designed to meet the needs of today’s businesses. Choose a monthly plan with no commitment. Maximize your savings with a contract term of 12, 24, or 36 months.
Will a VoIP phone work anywhere?
In theory, a VoIP phone will work anywhere you have a high-speed internet connection. As long as you have an internet connection, you’ll be able to make and receive calls without being tied to one place, like a desk in your office.